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Multi Edit Agents

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Tim Shannon

Publication le 21 sept. 2021

It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our Org has over 100 agents, and having to modify each one individually when they all need the same acces is a bit unnecessary. 

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    Tom Dupuche

    Zendesk Product Manager

    Hi @... , thanks for the feedback!

    Bulk management of product access and roles is an item we have on the roadmap for the new Team members page. We plan to release that feature before the new page becomes the default experience.

    Regards,

    Tom Dupuche

    Senior Product Manager - Team & license management

    Zendesk

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