Zendesk training days are live, interactive events that give our customers a chance to share challenges and to learn from our expert trainers. Each training includes different scenarios and troubleshooting activities while also allowing time for lots of Q&A. Get ready to take your customer support experience to the next level after completing these trainings.

Register here. 

Training time: 9:30am-4:00pm (CT)

Cost for training: $650 per training day ticket

Training day description:

Zendesk Guide, I and II - This training will help you master the set-up of Guide's key features like content categories, article creation, branding & themes. You will learn how to unlock the full ticket-deflecting potential of your help center. (Agenda)(November 3)

Save on your Certification Exam when you purchase with a training day ticket.

• Zendesk Support Administrator certification exam for $199 (save $150 off retail price) 
• Zendesk Guide Specialist certification exam for $120 (save $80 off retail price)
• Zendesk Explore CX Analyst certification exam for $199 (save $150 off retail price)

If you’re ready to become Zendesk certified but want extra support before taking an exam check out Certification Prep and Practice Workshop offerings here.

Reach out to trainingevents@zendesk.com with any questions.