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Knowledge Base: Shortcut for Bullet Point Lists



Publication le 06 sept. 2021

Feature Request: I would like to have a keyboard shortcut for formatting ordered and unordered lists in Knowledge Base articles. We use them quite often and it would make our lives much easier. 

Having keyboard shortcuts for formatting headlines is great, but things would be even greater with more keyboard shortcuts. 

 


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Yes please! This would save me a lot of time. I am forever switching to my mouse to insert bullet points.

Ctrl+K for inserting a link is very useful, so thanks for that one!

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I return to this one every few months when I forget there isn't a shortcut and realize it would be useful.

It makes me miss using IA Writer a lot.

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Patrycja Walencik

Zendesk Product Manager

I am happy to share that we provided the keyboard shortcut for formatting ordered and unordered lists as a part of new article editor with generative AI article summaries (EAP).

Here you can find more information how you can sign up to the Early Access Program and see list of all improvements which we have provided. 

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