Reporting on Gather in Explore

Terminée

10 Commentaires

  • Commentaire officiel
    Orsolya Forster
    Zendesk Product Manager

    Happy to share that we rolled out the community dashboard and dataset in Explore. For more details, you can check the announcement. With this note, I'm marking this thread "Complete".

    Cheers!

  • Michael Shillingford

    Championing this along with @... because we DESPERATELY need this at Brandwatch too!

    Here's my reply to another post outlining the metrics we need: https://support.zendesk.com/hc/en-us/community/posts/360042658314-Gather-reporting-in-Explore 

    1
  • Ryan Boyer

    Gather reporting is also needed in our environment as well! It currently is a very manual process of compiling data in spreadsheets.

    0
  • Ron de Vries

    I agree! We are rolling out our Community and really need reporting ability on this as well. 

    2
  • Orsolya Forster
    Zendesk Product Manager

    Hi Maggie St.Clair and everybody here,

    I agree that our current reporting on community is quite limited, and happy to share the news that the community dataset and dashboard is planned to be rolled out in Q1 next year. 
    In this thread you can follow the recent updates regarding the release.
    Cheers!

    0
  • Maggie St.Clair

    Thanks for the update, Orsolya Forster This is great news! 

    0
  • Rachael Lewis

    I am also looking for better reporting in Gather!  When will this be available?  How can I use Google Analytics and API to pull stats on Views, posts, comments, likes, etc?

    0
  • Dave Dyson
    Zendesk Community Manager
    Hi Rachael, 
     
    Welcome to the community? As product manager Orsolya Forster says in thius related thread, community analytics are expected to be released by the end of this quarter: Gather reporting in Explore
     
    We'll be able to share exactly what will be included once we announce the release. Thanks for your patience! 
    0
  • Robert Paisley

    So happy to hear this as we need to show the analytics for all weekly reports and also to see engagement. This will help us with the gamification of the community. 

    0
  • Phoebe

    0

Cette publication n’accepte pas de commentaire.

Réalisé par Zendesk