how to make the below font in red? Description shown to end users

6 Commentaires

  • Anita Rajkumar

    #request_custom_fields_1900005653224_hint {color: #FF0000;}



  • Dave Dyson

    Awesome, Anita – thanks for posting your solution!

  • Anita Rajkumar

    Description shown to end users  -- Is it possible to link <a href:> the Description shown to end users?


    ex:  FAQ   link to FAQ page

  • Austin Killey
    Zendesk Customer Care

    Great question Anita Rajkumar:

    Ticket field descriptions natively won't be able to support href link usage, but you could absolutely achieve this with some custom Javascript code embedded into your help center theme code directly. 

    This goes out of our realm of official support for troubleshooting custom code, but something like this snippet might work as a good jumping point for what you have in mind:

    <script type="application/javascript">
    document.querySelector("#request_custom_fields_1900005653224_hint").innerHTML = "<a href=''>Click here</a> to visit"

    Hope this helps! Thanks for reaching out about this Anita, and let us know if there's anything else we can help out with.


  • Haley

    Hi, where do I click at the first place to make this change?

  • Dane
    Zendesk Engineering

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