How do I set up a trigger to notify me about an internal note?

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Publication le 11 févr. 2021

I found this article about the subject which is very clear and easy to follow but didn't quite do the trick for me. 

I'd like to somehow be notified when I'm tagged on an internal note or when one is created on a ticket I'm following.

How do I go about doing that?

Thank you!


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