New Team Member Page feedback - no search feature?

5 Commentaires

  • Commentaire officiel
    Tom Dupuche
    Zendesk Product Manager

    Hi everyone,

    Thanks for your feedback - the aim of the preview release was to get early feedback to make sure we worked on the right things. 

    We've heard your feedback about search and we've moved it earlier on our priority list and we're working on it now.

    Hoping to release this feature by the end of this month.


    Tom - Product Manager


  • Yoni Pinto

    +1. We have a large roster of users in various roles, and although being able to filter by different roles is nice, finding individual users in the team members page is faster than using the regular ZD UI to search for users --> manage in admin center. 

  • Monica

    No search is the biggest let down of trying the new page.

  • Permanently deleted user

    +1 I'd also like to see the option to configure the visible columns or at least have the role of each user as default column in the list.

  • Molly Katolas
    Zendesk Luminary

    YES the new Team Member page is effectively useless to me if I can't search for users by name/email address. The workflow of searching in Support and then being redirected to the Admin Center is really cumbersome. 


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