Connection needed between Mirakl & Zendesk

6 Commentaires

  • Stephanie Langlois
    Zendesk Product Manager

    Lisa Marie Boddé thank you for this feedback. This is an interesting look at messaging that we have not yet taken on. As you can tell our native integrations typically involve social channels or our own SDKs. I will take note of this feedback but I'll be honest and say that it's very unlikely that we start getting into these types of messaging experiences. But never say never!
    What I would suggest instead, in order to get a faster resolution, is to either work with an external development team that could build an app using our API that works with Zendesk or see if Mirakl would be interested in doing this themselves. Since they could sell access to this app, there could be a market for them if they have enough customers using Zendesk. I'll also drop a note with our Tech Alliance team to see if they can help here as well.

  • Silvia Ibanez

    Hello, I would like to know if any progress has been made from Lisa Marie comments. Or maybe she found another way to solve the problem. It would be fantastic if it's solved due we have the same problem. 

  • Admin

    I think it is a vital plugin/app that is needed. we have a number of marketplaces now, and would love to service them all in one place. 



  • Yoel Gras

    I am also looking for an integration between Mirakl and Zendesk. Has any progress been made on this?

  • Nikola Okiljevic

    Hi all,

    You can integrate Mirakl and Zendesk using the connector that's available on the marketplace:

    Feel free to reach out to Volvox for any further details :)


    Hi all,

    We're excited to announce that our application for integrating Mirakl marketplaces is now available on the Zendesk Marketplace! With our application, you can seamlessly connect and manage an unlimited number of Mirakl marketplaces directly within Zendesk.

    Get started by visiting our application page on the Zendesk Marketplace:

    If you have any questions or run into any issues, our support team is here to assist you. Simply reach out to us at, and we'll be happy to help.

    Thank you all for your continued support and we look forward to providing you with exceptional integration capabilities for Mirakl marketplaces.

    Best regards,



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