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Combine multiple tables in one



Publication le 28 avr. 2021

At the moment Zendesk has a limitation when adding a filter in Explosion, it shows you multiple tables when separating metrics within queries:

 

e.g. Article views:

Current:

Expected:


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3 commentaire

image avatar

Eugene Orman

Zendesk Product Manager

Hi Laura,

Thank you for sharing this feedback. 

Wouldn't placing weeks on the Columns allow achieving a similar look of the report?  Here is an example:

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Hi, Eugene,

Thanks for the reply.

Yes, but then if you want to order the tickets in descending order by week, you can see that for week 3, the closed tickets are more than the open tickets and it is at the bottom, when they could be first for that week (like the expected dashboard I shared).

 

Hope you can help me with this :) 

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image avatar

Eugene Orman

Zendesk Product Manager

That's true. I see what you mean, thank you for the clarification.

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