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Why is it so complicated to make a help ticket as a user?!

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Adamina Carden

Publication le 03 sept. 2021

I am having issues in the platform and when I try to use the Get help I can't speak to a real agent and I am not guided to create a ticket or anything. This is so unecessarily confusing and I just want to get help with a bug

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    Dave Dyson

    Hi Adamina,

    Sorry you're having a frustrating experience – to contact our Support team, use Option 1 here: Contacting Zendesk Customer Support

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    Simon Forslund

    Still an absolute mess.

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