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How can I split a ticket natively?

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João Siqueira

Publication le 22 févr. 2021

Hello, I would like to know how to split tickets natively in Zendesk. We have used te Split n Close third part app, but now it's limited its features to premium users, meaning that we would have to pay $3.00 per month per agent just to keep splitting tickets.

I consider that this is a basic feature (others cheaper helpdesks have it built in) and ZD must have a solution for its clients.

 

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    Vicki Irvine

    Adding another vote for the functionality to split Tickets within standard Zendesk - it would save a lot of time and hassle doing it manually!

    0

    image avatar

    Vicki Irvine

    Adding another vote for the functionality to split Tickets within standard Zendesk - it would save a lot of time and hassle doing it manually!

    0

    image avatar

    Vicki Irvine

    Adding another vote for the functionality to split Tickets within standard Zendesk - it would save a lot of time and hassle doing it manually!

    1

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