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Guide Article: Links in Bullet Lists are not linked

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Megan Ellis

Publication le 18 janv. 2021

I am publishing a new article (something I do frequently) and I noticed that hyperlinks that are in a bullet point are not linked. 

I reproduced this is a brand new test article, and I noticed that older articles, which I am certain had functional hyperlinks before, are no longer linked (in bullet point items.) Links in paragraphs seem to be fine.

Is this a bug?

Thanks!

Megan

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5 commentaire

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    Louise

    This is happening to me too! I assumed it was our new theme, but all the 'missing' links are in bullet lists. Hopefully it's a bug Zendesk are working on.

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    Megan Ellis

    I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.

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    Crystal Hoover

    Signing out hasn't solved the problem for me. When I use Google Chrome's incognito mode, or when I open up a different browser, the formatting on bullet points is still broken.

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    Crystal Hoover

    Appears to be fixed now, logged in or not! Thanks, ZenDesk!

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    Megan Ellis

    Yes - looks good - thanks!

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