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Clone Ticket app - official feature request thread

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Tiffany Green

Zendesk Employee

Publication le 26 mars 2020

This is the official feedback topic for the Clone Ticket app. Please refer to the guidelines on feedback posts for Built by Zendesk apps (https://support.zendesk.com/hc/en-us/community/posts/360040001354-Feedback-on-Built-by-Zendesk-Apps-General-Guidelines) before posting here. We’ll try our best to check this and respond to your queries. Thank you for taking a moment to submit your feedback!

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    Ankita Desani

    A feature that has an option to not copy requester and cc from the original ticket. This will ensure client address are not copied on cloned ticket automatically.

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