Triggers for Article Status Updates

3 Commentaires

  • Commentaire officiel
    Orsolya Forster
    Zendesk Product Manager

    Thanks for your feedback.

    We fully understand that such triggers would streamline workflows and ease significantly on content management. I'm happy to share that we're working on enabling such notifications and triggers. I will update the post once we have a more precise timing to share.

    Many thanks for your contribution!

  • Sam
    Community Moderator

    This would be super helpful! Lack of notifications and triggers on the Agent side of Guide can greatly increase the amount of lead time for changes to be published, especially if it's not something you check daily.

    2
  • Brandan Hamer

    This would be a super helpful feature for my team, are there any updates on a timeline for this feature?

    1

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