Let me Lock elements together, or set them permanently to the front/back

9 Commentaires

  • Walter Bellante
    Zendesk Product Manager

    Hi @...,
    Thanks for sharing your feedback about how widgets are placed on the dashboard.

    I understand widgets could get easily hidden because of other elements placed on top.

    We are working on an improved version of the dashboard builder that will allow to easily add and rearrange widgets on a single layer. This is to avoid overlapping elements and content being hidden by mistake.

    We will roll out the first version to Enterprise customers only by the end of this quarter, we will then gradually open it to other plans as we move forward.

    Thanks,
    Walter

    -1
  • CJ Johnson

    Are there any updates on this? It's been some time but this feature hasn't rolled out. 

    0
  • Dave Dyson
    Hi CJ,
     
    The new Dashboard Builder in currently in Beta, although I'm not sure it accomplished what you've asked for here: What is the new Dashboard Builder and how do I use it? and How do I provide feedback for the new Dashboard Builder?
     
     
    0
  • CJ Johnson

    @... That doesn't look like the same feature, I agree. That feature looks different and isn't released yet. This feature was supposed to be in Beta testing over a year ago and rolling out to the Enterprise plans "by the end of the quarter" a year ago. I'm on Enterprise and still don't have this. 

    0
  • Walter Bellante
    Zendesk Product Manager

    Hi CJ Johnson,
    Thanks again for your interest.

    I can confirm the new Dashboard Builder is available for all Enterprise customers. You can try it out by clicking "Try it now" in the Dashboards library. Here you can learn more about how to join the beta.

    The new dashboard builder prevents components from being hidden because of a single-layer layout and an improved grid system that automatically aligns items.

    I look forward to hearing your feedback.

    Thanks,
    Walter

    0
  • CJ Johnson

    Hi Walter Bellante

    Unfortunately, it's only available to "Explore Enterprise" customers. While I'm on Enterprise for Support, I'm Explore - Legacy, so this feature is not available to me. Additionally, I don't see anything that would indicate you can lock elements together, so I'm not sure this EAP feature has what I'm after. 

    0
  • CJ Johnson

    This is still marked "answered", but this is not available as a feature still. 

    0
  • Nicole Saunders
    Zendesk Community Manager

    Hi CJ - 

    The "completed" tag is what indicates features that have been delivered. The "answered" tag is applied to posts where a question was asked and an answer was supplied. This includes places where the answer is that a feature isn't available on a particular plan, or where the answer is that this is a product limitation. 

    That being said, the "answered" tag is not supposed to be used on feature requests - which this clearly is - so I'll go ahead and remove that status. 

    -1
  • CJ Johnson

    Just an update: The beta for the new Dashboard builder does not include this feature, and this feature is not listed on the planned ones, either: https://support.zendesk.com/hc/en-us/articles/4408830235930

    In fact, it appears that including links at all may also be removed, and now you are not allowed to stack any elements, so the new version would break the only workaround I have. 

    0

Vous devez vous connecter pour laisser un commentaire.

Réalisé par Zendesk