Guide Articles - export to PDF

12 Commentaires

  • Katarzyna Karpinska
    Zendesk Product Manager

    Hi @...
    Thank you very much for your feedback. We are not actively working on any article export features for Guide at the moment but we'd like to improve this area in the future, therefore, I've logged your case and I hope to come back to it in some time. 

  • Bob Prins

    This is a functionality I am looking for as well. 

  • Angie Schrader

    This seems to be a common request. 

    We also would like an option to export our guide to PDF for customers that require hard copy or are not on the internet. 

  • Ryan McGrew
    Zendesk Product Manager

    Hey Angie Schrader,

    If you have a need to produce offline manuals for customers, you may want to look at tools like Paligo or MadCap Flare which are technical documentation tools that specialize in producing offline documentation and have integrations with Zendesk Guide. 

    Otherwise, you can always create a special print stylesheet in your theme that would enable customers to save pages as a PDF easily. Just another idea. 

  • Sari Siekkinen

    I'm looking this option as well as we are thinking to have manuals in Help Center but the requirement is to create pdf with different pages (articles) -- collection of pages to be pdf. I would prefer this to be done by Zendesk and not to pay more of some third party solution.

  • Sanobar Khwaja

    Is there an ETA to this feature?

  • Dave Dyson
    Zendesk Community Manager
    Hi Sanobar -
    I don't believe this is on our roadmap at this time. We'll update this thread if that changes. 
  • Vanja Pletikosić

    Upvoting this and following as it would be very useful to have.


  • Sanjai Kumar

    Upvoting this and following this request. It would be a great addition to our docs.

  • Andy Wauthier

    Also following, we need this.

  • Jen Ocello

    Following this. A simple ability to export to PDF is not just a nice add-on. It's a necessity. Could draw my business elsewhere if not offered again. 

  • Yanni

    Same!! Upvoting this and following this request!


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