Guide Articles - export to PDF
It would be beneficial for Zendesk to provide an option or button for end users and/or agents to download articles to PDF. This is helpful for job aids and learners that prefer a hard copy, in-sight, at their working area.
The third-party applications and API options were either difficult to set up or did not work.
Thanks!
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Hi @...,
Thank you very much for your feedback. We are not actively working on any article export features for Guide at the moment but we'd like to improve this area in the future, therefore, I've logged your case and I hope to come back to it in some time. -
This is a functionality I am looking for as well.
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This seems to be a common request.
We also would like an option to export our guide to PDF for customers that require hard copy or are not on the internet.
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Hey Angie Schrader,
If you have a need to produce offline manuals for customers, you may want to look at tools like Paligo or MadCap Flare which are technical documentation tools that specialize in producing offline documentation and have integrations with Zendesk Guide.
Otherwise, you can always create a special print stylesheet in your theme that would enable customers to save pages as a PDF easily. Just another idea. -
I'm looking this option as well as we are thinking to have manuals in Help Center but the requirement is to create pdf with different pages (articles) -- collection of pages to be pdf. I would prefer this to be done by Zendesk and not to pay more of some third party solution.
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Is there an ETA to this feature?
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Hi Sanobar -
I don't believe this is on our roadmap at this time. We'll update this thread if that changes.
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Upvoting this and following as it would be very useful to have.
Regards,
Vanja -
Upvoting this and following this request. It would be a great addition to our docs.
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Also following, we need this.
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Following this. A simple ability to export to PDF is not just a nice add-on. It's a necessity. Could draw my business elsewhere if not offered again.
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Same!! Upvoting this and following this request!
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