Admins should see ALL Dashboards - even if not shared to them

Terminée

40 Commentaires

  • Anastasia Kachanova

    +1 Zendesk Admins should have access to all dashboards (by default).

    2
  • Atanas Tomov

    +1

    An Admin should be able to see everything that is going on a Zendesk instance, NO exceptions. 

    2
  • Tanawat Oonwattana

    +1

    this post has been flowing for 2 years, why this feature has not been implemented yet?

    2
  • Hope Saldana

    WHOOHOO!! Thank you, Zendesk!! SO SO helpful. 

    2
  • Rusty Wilson
    Zendesk Luminary

    I just got an email saying my feature request has been implemented and admins now see ALL dashboards! 

    THANK YOU Zendesk for making this happen!!!

    My infosec team is MUCH happier now.

    2
  • Bruno Cruz

    Definitely waiting for this one!

    0
  • Hope Saldana

    Hey Bruno! Zendesk just added this feature! The wait is over :)

    1
  • Tobias Hermanns

    It´s still not rolled out / completed.

    1
  • Hannah Lucid

    Hi Team, I noticed this as well last night. Upon checking the announcement, I saw a Zendesk Tech commenting on the post saying this was rolled back due to unforeseen issues. Kind of frustrating but understandable if there were serious complications with this. We'd want to have something that is smooth sailing versus broken!

    0
  • Walter Bellante
    Zendesk Product Manager

    Hi Bruno Cruz Hope Saldana Tobias Hermanns Hannah Lucid,
    I am glad to share that the feature is now again available.

    We look forward to hearing your feedback.

    Regards,
    Walter

    1

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