when you plan to fix the bug, that the "Big" submit button will not work for other status?
In case you Submit something and a Trigger / Automation block it or you forgot to fill out mandatory fields the action like Submit as On-hold move to "Big" button. This button always execute now a "Submit as Open" action.
Only if you go via dropdown menu "Submit as On-Hold" it save ticket to right status.
Cette publication n’accepte pas de commentaire.