Back up your Help Center articles at the click of a button!

219 Commentaires

  • Felix Stubner

    Hi Marc Spaeth,

    Thanks for reaching out. Backing up multiple languages is something I've made possible in a newer build that is not public yet. 

    Please reach out to me by email at felix(dot)stubner(at)gmail(dot)com and I'd be happy to share this with you. 

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  • Marc Spaeth

    Hi Felix,

    Thank you for sharing the new build.  To have the ability to backup multiple languages (We have 14 languages and about 600 articles) was exactly what I was looking for.  And is a life saver!

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  • Michael Craddock

    When I start using the backup tool, it will back up about 20 articles before running into this error each time.  Is this an known issue that you are aware of?   I am using an Admin profile, running the app as an admin. 

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  • Katrina Greeves

    Felix Stubner We've received the same "Startindex" error as Michael Craddock  We also have multiple languages to back up. Also running an Admin profile, with the app as an admin. Any ideas?

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  • Felix Stubner

    Hi Katrina Greeves thank you for reaching out, I have responded by email. 

    Apologies for missing your response Michael Craddock. Please reach out to me by email and I'd be happy to share the updated build.

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  • Yannick D.

    Felix Stubner I also have the same issue, could you please help me with your latest release as well ?

    Thanks

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  • Felix Stubner

    Yannick D. thank you for reaching out. I have responded to your email.

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  • Cristian

    Hello,

    First and foremost excellent contribution that you have given us. It is what I need to be able to make the backup

    Second, I have the same problem as Michael




    How can I solve it?
    AND FROM ALREADY THANK YOU VERY MUCH

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  • Felix Stubner

    Hi Cristian, thanks for reaching out! I have not updated the version available here yet, but please reach out via email to felix(dot)stubner(at)gmail(dot)com I'd be happy to share it with you. Others have reported the new version to resolve their issues.

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