• Maria cleh

  • 30 octobre 2021 19:15

  Hello, 

  it is very easy to remove captcha for client. If you're using WordPress platform for your website then you can update Captcha setting to disable recaptcha for client. Moreover visit here for more info. If you're using another platform then mention. I will give you better suggestions.

  Regards: Maria Cleh

• Holly

  • 1 novembre 2021 13:42

  Hi Maria, 

  I appreciate the reply, but I was wondering how to remove it for Zendesk whenever a client logs in. 

• Dylan Tragjasi

  • 3 novembre 2021 04:22

  Zendesk Customer Care

  Hi Holly, it is not currently possible to disable CAPTCHA in Zendesk. The CAPTCHA will be presented to incoming traffic in Zendesk based on whether that traffic is detected as a potential bot.
  
  You can find more information on CAPTCHA in Zendesk, and why it behaves in the way it does in our CAPTCHA FAQ: https://support.zendesk.com/hc/en-us/articles/4408839088794

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