Recherches récentes
Pas de recherche récente
satisfaction rating
Avec réponse
Publication le 31 oct. 2021
Get blank screen and error 401 when rating.
0
4
Recherches récentes
Pas de recherche récente
Publication le 31 oct. 2021
Get blank screen and error 401 when rating.
0
4 commentaire
Jason Schaeffer
Is this you trying to rate a ticket as an Agent or Admin on the account? Only End Users will have the capability to rate tickets.
0
Ole Andre Heggdal
I am trying to rate as enduser.
0
Ole Andre Heggdal
just close the ticket
0
Josh
Apologies for the delay and thank you for messaging us. The error messages that the satisfaction link was opened by someone who is not the requester.
Only the requester in the ticket who is not an agent can open the link and rate.
0