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Automating removal of terminated employees

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Danielle

Zendesk Luminary

Publication le 16 nov. 2021

Hi all! 

Looking for an automated solution for removing employees. We often have general support agents terminated in our instance, and it is cumbersome to go through each agent to reassign unresolved tickets. If you have any trigger/automation recommendations that would be great.

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    6Sense Inc.

    Yes this would be a helpful timesaving Tip for all our offboarding teams. 

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