Recherches récentes

Pas de recherche récente

Zendesk Guide Center SSO enable setting

image avatar

Ritik Shivhare

Publication le 24 nov. 2021

We are facing an issue where if we enable SSO in the Zendesk configuration settings, the regular sign-in and forgot password doesn’t work in the Zendesk portal. Please guide us, so that we can use the Sign-in and forgot password features even when the SSO is enabled in the settings.

0

1

1 commentaire

Date
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi Ritik! If you are using a SAML or JWT SSO option, you are not able to utilize Zendesk authentication any longer. In the event that you experience an issue with your SSO, you do have options if you have not disabled Zendesk authentication.

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication