Setting email images max-width in Outlook
RéponduWe have created an email template that has a max width of 640, using tables and the following code to try and display the email correctly in outlook (found after research online):
<!--[if gte mso 9]>
<v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="width:640;">
<v:fill type="tile" src="images/header-bg.jpg" color="#ffffff" />
<v:textbox style="mso-fit-shape-to-text:true" inset="0,0,0,0">
<![endif]-->
(email content)
<!--[if gte mso 9]>
</v:textbox>
</v:rect>
<![endif]-->
</body>
The problem is when a user uploads an image in full size (say 1920px wide), Outlook will crop the image to match the dimensions above. Gmail and other GOOD email clients (*wink*) resize the image correctly, outlook doesn't.
I'm just wondering if anyone has any idea how I can modify this so the image isn't cropped but resizes instead?
Thanks in advance!
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I should add that resizing the image in the agent workspace doesn't work - it still sends the full size image by email.
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Hi Kel,
In regards to your concern, there's an option to resize images being attached or copied under the message editor box in the agent workspace. Kindly check the screenshot below, there's an option to resize it.
However, if you're referring to Outlook itself, then I think it would be best to check with Microsoft if there's any workaround or solution to the following issue.
Thank you!
Kind regards,
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