"Zendesk Products" admin menu icons are not helpful


4 Commentaires

  • Commentaire officiel
    Luke Behnke

    Hi Aaron, thanks for the feedback. We agree and are working on making our product/capability names and icons more clear and intuitive, both in the Product Tray you note here, and throughout our product family. We hope to address this in the first half of 2022.

  • Nicole Saunders
    Zendesk Community Manager

    Thanks for the feedback on this, Aaron. I've shared it with the teams that manage both branding and the "product tray" (that's what we call that dropdown list). I do know some work on the branding of our products is planned for this year, so it shouldn't continue to be an issue for too long. 

  • Aaron Goltz

    Can we expect a product tray rebranding anytime soon? The icons are still frustratingly bad.

  • Vedran Arnautovic

    Hi Aaron,

    We hear you!

    I know we haven't hit the timeline mentioned in the comment above, but this is still something we plan to address. We'll share a timeline update as soon as we can.


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