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When help center improvements in mobile SDKs?

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Вячеслав Скорбеж

Publication le 13 déc. 2021

Everybody knows that self-service is a king. Zendesk Guide is a great product but only if we're talking about web. It seems that help center features in mobile SDKs have never got any noticeable improvements since the launch day.

 At least we really need:

  • new fresh UI
  • context search (like in web)
  • popular articles (we have them only in web)
  • deep links support (at present if you use a deep link in articles it first opens a browser and only then the desired place of an app)

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2 commentaire

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Slava, thanks for the feedback! To make sure that our product teams see this, we are going to move this post to our Product Feedback forum shortly!

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    Вячеслав Скорбеж

    Greg Katechis Thanks!

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