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Ticket Redaction is unable to redact images or embedded links.
Avec réponse
Publication le 27 déc. 2021
It would be great if Ticket Redaction could also remove images and embedded links.
0
2
Recherches récentes
Pas de recherche récente
Publication le 27 déc. 2021
It would be great if Ticket Redaction could also remove images and embedded links.
0
2 commentaire
Tipene Hughes
Hey Joseph Sibley!
Ticket redaction - including images and links - is available natively when using Agent Workspace. Here's a couple of links that go in to a bit more detail:
I hope this helps! Feel free to reach out with any questions.
Tipene
1
Hello Strac
Hi Joseph Sibley,
Strac automatically detects and redacts images/documents that contain sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can check it out here: https://www.strac.io/integrations/zendesk
1