Multribrand - restricting/routing endusers to specific brand?

3 Commentaires

  • Ifra Saqlain
    Community Moderator
    Most Engaged Community Member of The Year - 2021

    Hey, hope it would be helpful for you:

    https://www.zendesk.com/blog/restrict-agents-brands/

     

    Thanks

     

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  • Jeannette Räntfors

    Hi,

    I'm afraid not. That's how you restrict agents to different brand.

    My question concerns endusers, users with the customer, and when they are logging into our Zendesk.

     

    0
  • DJ Buenavista Jr.
    Zendesk Customer Care
    Hi Jeannette,
     
    Thank you for reaching out to Zendesk Support.
     
    In regards to your concern, unfortunately, there's no native way of doing this. Your customers/end-users must know that they are logging in to the correct URL.
     
    There's a way however to restrict access to your Help Center to signed-in users. This way the restricted end-users will not be able to view the contents of your Help Center. You can check. our article, Restricting help center access to signed-in end-users for more information about this.
     
    Thank you and have a wonderful day ahead!
     
     
    Kind regards,
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