Recherches récentes

Pas de recherche récente

How to get the agent info in Application.

Avec réponse
image avatar

suyogAgent

Publication le 07 févr. 2022

i am developing a zendesk application using Zendesk Application Framework. I want to get the agent data/agent id of the currently logged in agent for that instance of application in a application. how can i get it using client object.
in short what i want to is to fill the custom field along with the id of agent who filled it using Zendesk application.

0

2

2 commentaire

Date
    image avatar

    Chris Sos

    Zendesk Product Manager

    Hi there,

    If you're in support:

    client.get('currentUser')

    Is what you're looking for. This will return information on the user interacting with the app in Support. More details can be found here: https://developer.zendesk.com/api-reference/apps/apps-support-api/all_locations/#get-5

    Hope this helps!

    0

    image avatar

    suyogAgent

    Thank you so much.

     

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication