Recherches récentes


Pas de recherche récente

Creating HR group

Avec réponse


Publication le 12 févr. 2022

Hello Team,

We want to setup the HR team in zendesk in our current instance say:https://xyz.zendesk.com/, since HR group will have sensitive information, so we do not want even the admin of https://xyz.zendesk.com/ to have access for that. So, please suggest how can we achieve that.

Regards,


1

2

2 commentaire

image avatar

ZZ Graeme Carmichael

Community Moderator

Ravindra

I do not believe that is possible. The Admin and account owner will have access to all ticket information.

It may be better to have a separate instance.

2


image avatar

Bonnie

Zendesk Customer Care

Hi Ravindra! Graeme is correct. It's not possible to restrict access to ticket and users data within an instance from a Zendesk administrator. We would recommend creating a separate Zendesk instance for your HR team in this scenario.

0


Vous devez vous connecter pour laisser un commentaire.

Vous ne trouvez pas ce que vous cherchez ?

Nouvelle publication