Zendesk View - Tickets Per Page

11 Commentaires

  • Luke Baker

    Just want to second this - Ideally I'd be able to load 900 tickets onto my page - however I'd settle for 90... Would be very helpful. 

    I might even write a script that does this for us... 

    5
  • Taylor Morseau

    I completely agree!! 30, 60, 90 is not an unrealistic ask, I am strongly in favor of this. 

    3
  • Andy M.

    I agree with this request. Loading a max of 30 tickets per page is too restrictive. 

    3
  • Melik Atabeyli

    Yes increase it to 60, 90. Such an easy feature to implement, would take a developer 5 minutes...

    2
  • Jeff Stephenson

    Yes. I agree that this is a necessary request as well. Has there been any feedback/confirmation from the Zendesk team to confirm if this functionality currently exists or is in progress? 

    1
  • Scott Patterson

    Also agreeing here, in theory this shouldn't be too big of a change. Surprised I didn't see older requests for this.

     

    Not all companies are the same, and while 30 tickets for some may be sufficient, other companies may be regularly dealing with way more tickets per agent/view, and it may not be feasible to filter this into multiple views. Giving admins an option to adjust this based on what makes the most sense for their team would be ideal.

    1
  • Pandora America's Facilities

    I support a development change to increase the number of tickets in a view. 30 is restrictive for my company, as we receive thousands of tickets annually and we ever-so-often have turnover of agents. Having to reassign tickets from a departing agent to a new agent can be time consuming if the departing agent has several hundred actionable tickets assigned to them.

    0
  • Purple House

    Strongly agree with this.

    0
  • Boris Schütt

    Agree with that, totally.

    Zendesk on a 4K Screen means, that 2/3 of your screen remains unused white.

    Hello Zendesk, Time of 640*480 is gone, forever.

    :-)

     

    1
  • Luke Baker

    Any updates on this ? I will start developing a greasemonkey script this weekend as I am tired of this function not being widely available

    0
  • Boris Schütt

    If possible, would you like to share your result, Mr, Baker? It could be worth a bottle or two of a drink of your choice.

    0

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