Bug iOS SDK

image avatar

Frans

Publication le 05 avr. 2022

While using the search (iOS), the gray and white part of the screen splits in two and you have two different scrolling views (screenshot). This creates a small scroll view.

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      Christopher Kennedy

      Hi Dave,
       
      Are you able to replicate this behavior in our sample app?
       

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      Dave Jacobsen

      I also am experiencing the same issue. What seems to be the issue is somehow when a search is made, the original tableview showing all the Help Center articles gets compressed to the top portion of the screen and then the actual search results list appears below it.

      Is this issue planning to be addressed in future SDK versions? I can also send a screen recording to you or answer any questions. The platform would not accept attaching my MP4 screen recording despite it being under the listed 2MB size limit for MP4 files attachments.

      Showing a search(not scrolling at all on the search results list)

       

      Showing the same search with the results list scrolled down slightly

       

      Minimum deployment target: iOS 14.0

      SDK version 6.0.0 (I tried version 5 and got the same issue)

      iOS version 16.1 (I tried on 14.0 and 15.0 and got the same issue)

      Thank you for your help Eric Nelson and team!

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      Eric Nelson

      Hey Frans,

      I wasn't able to replicate your issue. What sdk and version are you?

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