Can you have one dashboard report to send to agents with only their data?

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  • Pedro Rodrigues
    Community Moderator

    Hi Miguel Contreras, the closest way to achieve something similar is by adding an "Agent name" or "Updater name" attribute filter to a dashboard. This wouldn't prevent agents from seeing each other's stats as you need, though.

    Not all is bad news: looks like Zendesk is already planning something like this, according to their Product Manager; see here (and feel free to upvote!).

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  • Miguel Contreras

    Thanks that is great to hear

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