3 Commentaires

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Alberto! I sent a message to the team that handles that to see if we have an updated list. I'll let you know when I hear back from them and then ask them to update that if any additional endpoints have been added.

  • Charles Nadeau
    Zendesk Documentation Team

    Hi Alberto, unfortunately the Zendesk API consists of hundreds of endpoints owned by different dev teams in the company, so it's almost impossible to keep an up-to-date, running list of endpoints that support cursor-based pagination.

    If the doc for an endpoint doesn't specify that cursor-based pagination is supported, then the endpoint only supports offset pagination.

    The convention is described in the Pagination section in the API introduction at https://developer.zendesk.com/api-reference/ticketing/introduction/#pagination:

    See the API documentation for an endpoint to determine which pagination methods it supports. If no pagination method is specified, the endpoint only supports offset pagination.


  • Alberto Gugel

    OK, thank you for the support.

    It seems like, though, Ticket Metrics Events is paged in a slightly different (probably additional) way: in order to get different pages with different data I had to change the value of the start_time parameter (which is in Unix format).

    It seems also like this is not documented; am I right?


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