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Bulk Upgrade/Downgrade Users
Publication le 19 avr. 2022
It would be great if the new Teams page in Admin Center would allow us to upgrade or downgrade agent licenses in bulk. We have a lot of temporary agents that come and go in large groups and it would be amazing if we could upgrade their access or downgrade to end-user as needed without having to deal with the API.
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2 commentaire
Dave Dyson
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Mark Szymanski
Yes! I too think this would be great. I have a group of about 10 currently that were suspended by someone else before being downgraded to Light Agents, and are counting against our seats license. So now I have to restore them (un-suspend) 1 by 1, then downgrade, then suspend again.
Update: found I did not need to unsuspend them first after all, which I think is an improvement on how it used to work. But a bulk update function would still be very helpful.
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