Export all end users phone numbers
Feature Request Summary:
Exporting all end users phone numbers including primary and secondary numbers to a .cvs format. (Also including org. info)
I'm looking for a way to export all end users phone numbers including primary and secondary numbers. There is a few apps on the marketplace that can export end users primary numbers, but not secondary.
This is something we would really like to do. As i understand the only way to archieve this is to use API development, but unfortunatly, i'm not capable to do that.
Business impact of limitation or missing feature:
This is something that has huge impact to our business - We have several queues in a call software so if we got all end users phone numbers from Zendesk we could route our calls much more efficient to the respected departments.
Did you already have a look at the Advanced Search App by Zendesk?
Yes, already did, and this is only able to export the primary number.
Even showing a report on Explore of Users without a phone number seems hard
No news about this yet?
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