Change whether new articles appear at the top or bottom of a section

1 Commentaires

  • Kasper Sørensen
    Zendesk Product Manager

    Thank you for this great product feedback.

    I recognize that this could be even more dynamic, but there are also a few workarounds that you may consider:

    1. It sounds like you would prefer an ordering that is not manual, but rather the "Creation date, latest last" option.
    2. You can also used the "Promoted article" option to keep some articles at the top and others based on sorting below.

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