E-Mail Adresse hinzufügen


3 Commentaires

  • Brett Bowser
    Zendesk Community Manager
    Hey Steffen,
    You should be able to search for that email in the Support agent interface. Then select the Users tab to see what users are associated with that email address.
    Let me know if you're still unable to track this down on your end.
  • Edwin Schukking

    Steffen Ott - in the agent workspace click on the Customers icon in the left vertical menu and then perform a search on the email address. If you find it in the list, check if you can delete the account. Because deleting the account is the only method to use it elsewhere.

  • Steffen Lehmann

    Thanks a lot! I found everything I need. 


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