Crash in Zendesk Support 5.0.9
Hi Team, I am seeing this crash in my Firebase Crashlytics, which unfortunately I cannot reproduce yet. (shortened, full stack trace here: https://gist.github.com/avalanchas/93eb7335e267ca0c9c8cafdc5d216ad2)
```
Caused by java.lang.IllegalStateException: The resource type is unknown
at android.icu.impl.ICUResourceBundleImpl.createBundleObject(ICUResourceBundleImpl.java:58)
[...]
at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:740)
at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:684)
at zendesk.support.ZendeskRequestStorage.<clinit>(ZendeskRequestStorage.java:24)
at zendesk.support.StorageModule.provideRequestStorage(StorageModule.java:26)
[...]
```
The device details are:
DeviceBrand:samsungModel:Galaxy S22Orientation: PortraitRAM free: 3.03 GBDisk free: 84.35 GBOperating systemVersion:Android 12Orientation: PortraitRooted:No
-
Commentaire officiel
Hi Patrick,
Thanks for your post. This issue should now be solved with the most recent version of the Support SDK: https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/release_notes/
Vous devez vous connecter pour laisser un commentaire.
1 Commentaires