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Validate a custom field of a Contact in Sales

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Lucia Zarbano

Publication le 28 juil. 2022

Hi all,

is it possible to validate a custom field of Contact in Sales/SELL?

In detail, when I create or edit a contact, i must validate (calling a my external service ) that a custom field is a valid VAT Number and only if validation has success the record can be saved! 

Thanks

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2 commentaire

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Lucia! Custom fields in Sell don't have a regex option to use for validation like we have in Support, so there is no native functionality to do this. How are you sending this data to your external service? If it's a custom app, you could always build validation into your app before sending it. 

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    Lucia Zarbano

    Hi Greg,

    I reply to yours question.

    "How are you sending this data to your external service?"

    I use a custom app located in the person card of deal and i use the zaf client object int this way:

    //i am in contact sidebar custom app
    client.on("deal.customFields:myCustumFields.changed").then(function(customField){
       let validation = call_myExternaService(customField.newValue);
       if(!validation){
          //here i have to prevent the contact from being saved
       }
    }

     

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