Sunshine Conversation, how post message api to show that message in Zendesk Ticket

1 Commentaires

  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Pakpoom,

    Can you provide us some screenshots of what you mean by "the message appear in the chat correctly but it doesn't show in the ZD ticket"? Do you mean that it shows in the chat from the end user perspective or the agent's perspective?


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