Custom admin rights
Zendesk Sell is good on users rights, when it's regarding Contacts or Deals management.
When looking at "admin" rights, no option anymore. Here are a list of things that require to be an admin, which in most cases you would like to avoid :
- Creating smart lists templates (!! why is that not available to users ?)
- Importing contacts
- Exporting contacts
These are cases where we would strongly need some custom rights for certain users, without having to create as many admins as there are managers.
Ability to create their own email templates too
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