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Custom admin rights

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OFFICERS

Publication le 07 nov. 2022

Zendesk Sell is good on users rights, when it's regarding Contacts or Deals management.

When looking at "admin" rights, no option anymore. Here are a list of things that require to be an admin, which in most cases you would like to avoid :

  • Creating smart lists templates (!! why is that not available to users ?)
  • Importing contacts
  • Exporting contacts

These are cases where we would strongly need some custom rights for certain users, without having to create as many admins as there are managers.

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    Kate Woollard

    Ability to create their own email templates too 

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