Zendesk Sell is good on users rights, when it's regarding Contacts or Deals management.
When looking at "admin" rights, no option anymore. Here are a list of things that require to be an admin, which in most cases you would like to avoid :
- Creating smart lists templates (!! why is that not available to users ?)
- Importing contacts
- Exporting contacts
These are cases where we would strongly need some custom rights for certain users, without having to create as many admins as there are managers.
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