I have a question regarding tokenisation process for Zendesk iOS SDK.
We provide certain customers' attributes like emails, ID numbers etc within the tokenisation process, but eventually we cannot see those in the Agent's Workspace.
Emails wouldn't attach to the end-users and accordingly previous tickets created by this very customer would not appear in the Interactions field, nor thier IDs are reflected anywhere in the workspace.
Could you please clarify whether this is possible or not (to reflect this information in the Agent's workspace), or is it us doing something wrong along the way?
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