Recherches récentes

Pas de recherche récente

Show complete list of CC's

Avec réponse
image avatar

Daniel Imbach TEST

Publication le 31 janv. 2023

Hi all,

As a "Light Agent" I don't have permission to change ticket properties. What can I do to see or to expand the complete list of CC's as "+ 4 more" is disabled?

Thank you very much for your support.

Daniel

1

2

2 commentaire

Date
    image avatar

    Karen Beltran

    Zendesk Customer Care

    Hi Daniel Imbach TEST, 

    This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users. 

    1

    image avatar

    Daniel Imbach TEST

    Thank you Karen Beltran

    It seems to be the only way...

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication