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Bulk manage user permissions



Publication le 06 févr. 2023

We'd like for the ability to bulk edit the Explore permissions for our 100+ light agents. Thanks!


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Tess French

Zendesk Product Manager

Thank you for the feedback! I've noted it and will share it with the team. Bulk management of roles is on our roadmap, and feedback like this helps us prioritise it against other features. 

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Bulk manage permissions would be fantastic. Ideally be able to create sets of people separate from support ticket groups so a person is assigned an Explore role and set so they can be added to multiple datasets and dashboards with less manual work.

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