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Can we optimize the usage of tokens in ZIS flow to decrease the rate limit or usage of tokens at each step



Publication le 20 mars 2023

Trying to optimize a ZIS flow where we are pinging our API's or calling them at each single step using Tokens 

Which is making the rate limit to increase because if usage


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Jacob the Moderator

Zendesk LuminaryCommunity Moderator

Hi Basrur Sandesh Kamath

I see it has been a while since you posted your question, did you manage to resolve your issue?

If I'm understanding you correctly, your flow is sending more requests than your rate limit permits. I use Choice states to more granularly control the conditions I want to action on, so I don't waste requests. Without knowing your use case, I'm not sure if that addresses your issue.

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