Recherches récentes

Pas de recherche récente

Create the ability to create categories for internal use only

image avatar

אלכס פטניק

Publication le 23 mars 2023

Create the ability to create categories for internal use only so a KB can be developed more in depth than customer facing, and people classed as "Staff Members" in support portal should be able to access it, not just "agents and admins"

2

2

2 commentaire

Date
    image avatar

    Harper Dane

    Zendesk Luminary

    We would find this useful as well. We want to move much of our internal documentation for CS to Guide, but can't due to lack of "internal-only" organization options (such as Categories which are hidden from the customer-facing list in our Help Center). 

    1

    image avatar

    Gaël

    Ability to have subcategories - Deeper organization of articles

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication