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Embedding forms into articles

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Publication le 29 mars 2023

How are we able to embedded forms into articles. We are looking for a button saying was this article helpful, with yes and no answers. If no is selected we are hoping to bring the form dropdown onto the article section to raise a ticket with the fields and forms. Is this possible?


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Julio Cesar

Zendesk Luminary

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David Sarnowski

Customer Success

Kaycee, you might want to check out this community post that speaks to an approach that might meet your needs.

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