Community Event: Make Messaging work for you: proactive conversations - April 13, 2023

Customers in every industry are demanding increased levels of personalization, and Zendesk has rolled out some new Messaging features to help you deliver this with ease. We’ll cover Proactive Messaging and other advanced Messaging features that will enable you to add tailored touches to Register today to save your spot! your customer conversations.

Zendesk Product Manager Paul Lalonde is eager to walk you through functionality you can use to deliver those vital, customized experiences at scale without adding costs. He’ll cover out-of-the-box Messaging functionally and more advanced ways to leverage them using the Sunshine Conversations platform.

Zendesk customers Community Moderator Brandon Tidd from Zendesk Partner 729 Solutions and Mac Carmichael of Cuyahoga Valley Scenic Railroad will also be joining the conversation. They will discuss how their teams use and implement Messaging, and will share their expert advice and insights.

As always, we’ll save time for live Q&A, so have your Personalized Messaging questions ready. Join us for this educational conversation on Thursday, April 13, at 11:00 am CDT. Register now to save your spot!

Commentaire officiel

Nicole Saunders

14 avril 2023 16:31

Zendesk Community Manager

Thank you to everyone who attended! ICYMI, you can find a summary of the event, all of the questions and answers, and a recording of the event here:

Make Messaging work for you: personalized conversations event summary

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Community Event: Make Messaging work for you: proactive conversations - April 13, 2023

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